
Rakesh Raja Bhimuni
Hello and welcome to my LinkedIn profile! I'm a dedicated professional with a multifaceted background in Escalation Management... | Bengaluru, Karnataka, India
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Rakesh Raja Bhimuni’s Emails rb****@am****.com
Rakesh Raja Bhimuni’s Phone Numbers No phone number available.
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Rakesh Raja Bhimuni’s Location Bengaluru, Karnataka, India
Rakesh Raja Bhimuni’s Expertise Hello and welcome to my LinkedIn profile! I'm a dedicated professional with a multifaceted background in Escalation Management and Disputes/Chargeback Analysis. I thrive in high-stakes environments, leveraging my expertise to resolve complex issues and drive positive outcomes for both customers and businesses. Professional Summary: As an Escalation Specialist and Disputes/Chargeback Analyst, I bring a unique blend of skills to the table, combining my proficiency in handling escalated customer concerns with my keen analytical acumen. My career is marked by a relentless pursuit of fairness, accuracy, and exceptional problem-solving. Key Skills and Expertise: Escalation Management: Proven track record in effectively managing and resolving escalated customer issues while maintaining a customer-centric approach. Dispute Resolution: Adept at analyzing chargeback and dispute cases, identifying root causes, and implementing strategies for mitigation. Analytical Thinking: Strong ability to dissect complex data sets to uncover insights, patterns, and trends that inform strategic decisions. Customer Advocacy: Passionate about championing customer rights and delivering seamless dispute resolution experiences. Payment Processing: In-depth knowledge of payment systems, transaction processing, and industry regulations. Collaboration: Skilled in collaborating with cross-functional teams to ensure comprehensive issue resolution. Professional Experience: Throughout my career, I've successfully tackled a wide array of escalated customer concerns, ranging from billing disputes to complex chargeback investigations. My practical experience has honed my ability to navigate intricate challenges with precision and diplomacy. Personal Mission: I'm driven by the belief that every customer deserves a fair and respectful resolution to their concerns, while businesses benefit from maintaining strong customer relationships. My mission is to bridge these interests, ensuring that disputes are resolved equitably, and customer trust is upheld. Let's Connect: I welcome connections from fellow professionals, dispute resolution experts, and individuals interested in discussing strategies for effective escalation management and chargeback analysis. Please feel free to connect, and let's initiate a dialogue! Thank you for visiting my profile, and I look forward to connecting with you and sharing insights into the dynamic fields of escalation management and disputes/chargeback analysis.
Rakesh Raja Bhimuni’s Current Industry Amazon
Rakesh
Raja Bhimuni’s Prior Industry
Amazon
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Concord Logistics
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Hsbc
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Work Experience

Amazon
Escalation Specialist
Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Hsbc
Disputes/Chargeback Analyst
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Concord Logistics
Windows And Network Administrator
Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Amazon
Escalation Specialist
— Present